Human Resources and Organizational Effectiveness slp 5 Essay

Human Resources and Organizational Effectiveness slp 5 - Essay Example The company has created different plans and strategies like the Every Day Low Prices, which is a pricing strategy to enable customers to buy goods of great quality at low prices. The company’s basic values of respect for individuals, service to customers and striving for excellence speaks for itself. Wal – Mart has tried to ensure it reaches out to the majority of the American population and the major customer group accounting to almost 23 percent belong to families where the annual income is lesser than $25,000. It was also noted that almost half of the customers of the superstore are blue-collar workers and most of the families are either unemployed or elderly (Featherstone, 2005). The main need of Wal-Mart is for a HR program which will help itself to improve and work towards the goals. The company needs a HR program to ensure complete retention of employees as the training involved and the experience required for the job is high. It is important to understand that the company’s strategy is to provide low cost goods and in turn gain a high share of the market. The company aims at working on the basis of economies of scale. Wal-Mart requires using a few techniques as benchmarking metrics. These include the use of Recruitment cost per employee, workforce capabilities and potential customers. For the success of the human resources of the company, it is essential that the company has a clear view on these details. Also these metrics will provide a base for the company to rightly forecast the needs of the employees as well as the company’s needs to get better and more experienced people. Since the company’s aim is to provide low cost goods to the customers daily, it is essential that the company has strong and well balanced operational costs. Hence this metric will help provide Wal-Mart with a strong ability to keep a constant check on the expenses and will also allow the